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MindSkills Workouts - Learn more ‘high impact soft skills for hard business results’ in 90 mins than in a whole day
How to use rapport to improve communications
Rapport
Building trust by getting on with many more people, more quickly, in different situations
Communication flows more easily when two or more people are in rapport. Further
it creates an atmosphere of greater trust, participation and responsiveness. The
basic elements of rapport include multi-level verbal and nonverbal techniques that
rely on the matching or mirroring of things like; posture, breathing, voice
characteristics, values and beliefs, as well as common experiences. Matching is not
mimicry. It works on the principle that out-of-conscious awareness matching implies
‘we like people who are like us’.
You will learn and practice in just 90 minutes how to build instant connections
and bonding with anyone, and even mismatching to break it. This will enhance your
powers of persuasion, influence and impact in presentations, talks, meetings,
discussions, coaching, selling and negotiations.
For more information about this 90 min workout topic module:
- To download PowerPoint summary
- To view or download short article
- To identify book chapter reference
Order code: RAPPORT (#14B)
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